RELIABLE AFTER-SALES SERVICE

We are actively expanding our global distributor network and looking for long-term partners in different regions.

To become an authorized YHMG agent, the cooperation process is simple:
1. Contact us and share your market information and business experience.
2. Our team will evaluate your region and recommend suitable models.
3. Confirm cooperation terms and territory agreement.
4. Start marketing with full factory support.

What you will get as our agent:
- Competitive factory pricing with stable profit margins
- Regional protection to avoid internal competition
- Full marketing support (catalogs, videos, product images)
- Technical training and operation guidance
- Fast production and delivery for regular models

Why partner with YHMG:
We are a professional manufacturer of construction machinery with strong production capacity and export experience. Our machines are widely used in road construction, infrastructure projects, and industrial applications in multiple countries.

If you are serious about building a long-term construction machinery business in your market, contact us to receive detailed agency policy and product catalog.

We support several secure and internationally accepted payment methods to ensure safe and reliable transactions for our global customers.

1. Wire Transfer (T/T)
The most commonly used method in international trade.
Typically: 30% deposit in advance, 70% balance before shipment.
This is suitable for most standard orders.

2. Letter of Credit (L/C)
Recommended for large orders.
Issued by a bank and provides protection for both buyer and seller.
This method reduces payment risk for both parties.

3. Alibaba Trade Assurance
An additional secure payment option supported by Alibaba platform.
It helps ensure order fulfillment and provides extra payment protection.

If you have specific payment requirements, we are open to flexible discussion and will try to find a safe and suitable solution for both sides.

We have long-term export experience and have successfully completed transactions in multiple countries worldwide.

We implement a strict and multi-stage quality control system throughout the entire production process to ensure stable performance and long service life of every machine.

1. Raw Material & Component Selection
We carefully select high-quality raw materials and key components, including internationally recognized brands for engines, hydraulic systems, and core parts, to ensure reliable performance from the source.

2. Precision Manufacturing Process
Our production is supported by standardized and semi-automated manufacturing processes to ensure high precision, consistency, and structural durability for every machine.

3. Factory Testing Before Delivery
Every machine undergoes at least 48 hours of continuous testing before shipment, including performance checks, hydraulic system testing, and operational stability verification.

4. International Standards Compliance
Our machines are manufactured in compliance with international quality standards such as ISO, CE, and EPA requirements to meet global market demands.

5. Quality Assurance & Support
In case of any issues, our technical team provides fast response support and spare parts supply to ensure smooth operation after delivery.

We welcome factory visits and third-party inspections before shipment.

We provide a global after-sales service system to ensure that your equipment can operate smoothly and efficiently after delivery, no matter where you are located.

1. 24/7 Technical Support
Our technical team is available 24/7 via WhatsApp, email, and phone to provide fast responses for operational or technical issues.

2. Remote Troubleshooting Support
We provide detailed operation manuals, maintenance guides, and video instructions. Our engineers can also provide remote guidance to help diagnose and solve problems quickly.

3. Spare Parts Supply Guarantee
We maintain a stable spare parts supply system to ensure fast replacement of key components and minimize equipment downtime.

4. Local Service Support (in selected regions)
In some countries, we work with local agents or service partners to provide on-site maintenance and repair support when needed.

5. Continuous Technical Assistance
Even after installation and delivery, our team remains available for long-term technical consultation to ensure stable and efficient equipment operation.

If you encounter any issues during operation, our team will respond quickly and provide a practical solution to keep your equipment running smoothly.

We provide long-term spare parts availability and technical support to ensure continuous machine operation.

We provide a 1–2 year warranty for our machinery and equipment, depending on the specific model and components. Our warranty is designed to ensure reliable operation and reduce your risk during use.

Warranty coverage includes:

1. Main Components Warranty
Key components such as the engine, hydraulic system, and transmission system are covered by a 12–24 month warranty (depending on the model).
During this period, we provide repair or replacement support for quality-related issues.

2. Wear Parts & Consumables
Parts such as filters, belts, and other consumable items are covered for 3–6 months, depending on usage conditions and working environment.

3. Technical Support & Spare Parts Supply
We provide long-term technical support and stable spare parts supply to ensure continuous machine operation even after the warranty period.

4. After-Sales Problem Handling
If any issue occurs during the warranty period, our technical team will first provide remote diagnosis and solution guidance. If necessary, we will arrange spare parts replacement or further assistance to resolve the problem as quickly as possible.

Our goal is to ensure that every customer can operate the equipment with confidence and minimal downtime.

We are committed to providing reliable long-term support to ensure stable equipment performance and customer satisfaction.

We provide flexible and reliable international shipping solutions based on order size, destination, and customer requirements to ensure safe and efficient delivery of your equipment.

1. Sea Freight (FOB / CIF / DDP / DDU)
Sea freight is the most common and cost-effective method for large machinery orders.
We can arrange shipping under different trade terms:
- FOB: Customer arranges shipping from the port of departure
- CIF: We handle shipping and insurance to your destination port
- DDP/DDU: Door-to-door delivery available in selected regions (including customs handling if required)

2. Air Freight (DHL / FedEx / UPS)
Suitable for small parts, urgent orders, or sample shipments.
This is the fastest shipping option but with higher cost.

3. Railway & Land Transport
Available for certain countries and regions where land transport is more efficient or cost-effective.

4. Logistics Support & Arrangement
If you do not have your own freight forwarder, our logistics team can help arrange a suitable and cost-effective shipping solution, including documentation and coordination support.

We aim to ensure safe delivery, clear shipping responsibility, and smooth customs clearance for every order.